In older Plone 3.1.x sites with PloneFormGen 1.6.7 it is finicky to allow someone other than the form creator to download the form's saved data, even if you go into the save data adapter's ZMI Security tab and try to grant 'PloneFormGen: Download Saved Input' to roles like Reader.
To get around that, in the form folder go to the ZMI (append /manage_main to the PFG form's URL) then add a Script (Python). Call it download_tsv and in the body put:
request = container.REQUEST RESPONSE = request.RESPONSE data = context['saved-data'] return data.download_tsv(request, RESPONSE)
Then provide the user with the URL of that script, e.g.
http://www.yoursite.edu/division/request-form/download_tsv
That link will still require that the person log in, but if you granted "can read" to that person (or to a group that the person is a member of) via the form's Sharing tab, they will be able to get the tab-separated-values file directly from their browser, which they can either save locally or open with an application.